# Setting up a ticket office Zeffy (formerly Simplyk) allows organizations to sell tickets for their events at no cost. {% embed url="" %} To create your ticket office, go to your dashboard in the "Ticketing" tab and click "New ticket form." ![](/files/9guKH3NZkTXqmsb0XXjW) Select the type of ticketing form you would like to create from the five options. ![](/files/-MVrChEPg31zmulFVYfj) After selecting your event, you may enter the title, select the language, and add a description for your event. In the Date and Location section, you can choose your event's start and end date, as well as put in an adress for the event. You can then click "Next" and move on to the "Tickets" section. ![Ticket Options](/files/cCoQEI1WKdMUE4ivmfrt) ### Ticket Options You can set the name and price for your ticket, and write a short description. You'll have the options to; #### Limit the total number of tickets sold for the price you've set You can do this by entering a number into the "Total number of tickets for this rate" section. Once this number is reached, the word "Full" will appear next to the rate. #### Set up a **minimum** and **maximum** number of tickets per purchase If you enter the numbers 2 and 10 respectively, for example, the buyer will have to purchase at least two tickets and no more than ten tickets while making a purchase. If you don't want to set up a minimum or maximum number, you can leave these fields blank. ### Defining a sales schedule To further customize the sale, you can set the link and date in the General Information step of the editor. You also have the option to add a sale closing date. By activating this option, the ticketing will be closed from the date entered. ### Adding more tickets You'll likely sell more than one rate of ticket for your event. You can add additional tickets by clicking on the "Add Ticket" button on the bottom right. ### **Generating Charity Receipts** If you'd like to generate charity receipts with your tickets for tax purposes, click **"Generate charity receipt."** You can do this for the full or partial amount of the transaction. The receipt will be sent automatically by email to the participant. {% content-ref url="/pages/-LYr0JYKO0cK9pfa\_agZ" %} [Receipts for tax purposes](/org/recus-de-charites.md) {% endcontent-ref %} ### **Group Tickets** You may also sell your tickets as group tickets. You can create group tickets by checking the option and entering the number of persons. ![](/files/00RtpYriraTy5JmqvA81) {% hint style="info" %} The buyer will pay for one group ticket, but it will count as as many people are included in the group (ex: 1 ticket for 10 people) for your attendee limit. {% endhint %} ### Asking Questions to the Buyer ![](/files/jxzi4jEzpd0vhfVBO87O) You will have the option to ask questions to the buyer. You can ask them for their phone number, or other information relating to your event). You can also choose to ask questions **per ticket,** in which case your question will be asked for each ticket the buyer has purchased. To make your question mandatory to answer, click "Required." {% hint style="warning" %} Attention! If you ask a question per ticket and make it required, the buyer might not know the answer for each attendee. {% endhint %} {% hint style="info" %} If you're selling group tickets and choose to ask questions per ticket, there will be as many questions as there are attendees. {% endhint %} ### **Customizing your ticket** By clicking next, you'll reach the ticket customization section. You'll be able to set your banner and organization logo, configure a thank you message for your buyers, and generate e-tickets for your attendees. ![](/files/WZx1Y7w0Y4VFCvj2WAPf) ![](/files/vPcILw7UV9NqZYW6sZNA) ### Generating e-tickets You can choose to generate e-tickets for your buyers. You can use these e-tickets to check attendance at your event with the help of a QR code scanner. You can personalize your e-tickets by adding a banner. ![](/files/vH0RtAd0MVMt54gbWhuw) ### **Sharing your event** {% content-ref url="/pages/-LpcsY34l84SxjOgXOgQ" %} [Sharing your ticketing form](/org/billets/partager-la-billetterie.md) {% endcontent-ref %} ### Advanced Parameters Advanced parameters gives you more options to personalize your ticketing experience. #### Sending an automatic reminder to participants a week before the event If you click this option, participants will receive an automatic email reminding them of your event one week before it starts. #### Adding a donation option to your form You can choose to accept donations on your ticket form. This will give your participants the opportunity to add an additional donation amount of their choice. **Adding a sales target** If you click this option, a thermometer will display the total volume of sales, as well as a sales target. **Suggesting payment by check above $500** You can enable cheque payments for donations above $500. When you receive a cheque payment, a confirmation email is sent to the donor that contains the address where the receipt should be sent. However, a receipt is not emitted. After you receive the cheque, you can generate and send a tax receipt to the donor by going to the Receipts tab and clicking "Create new receipt" on the top right corner. You can also annotate the cheque payment in Donations -> My donations, clicking on the three little dots, and then clicking "Annotate." ### **Adding discount codes** You can add one or multiple discount codes for your tickets. The discount can be a set amount of dollars, or a percentage. You can also limit the times the code can be used. To set the code, go to Ticketing → My forms and edit your ticketing form. Go to "Advanced parameters" and check the box to add discount codes. ![](/files/Agmn16RnyTsk9tqoNuGa) To track the participants who used the discount coupons, go to "My sales" under "Ticketing" and see the "Discount" column. ![](/files/ufHOtq6IoK0YknJhqPWk) {% hint style="info" %} The discount code box is case-sensitive, so be careful with capitalized or lowercase letters! {% endhint %} ### Translating the Form You can choose to translate your form by enabling this option. You will be asked to provide translations for every field, which you can then enter manually. ![](/files/6UmBmT1R52jtR9v1kehg) Do you have another type of project you want to implement using our ticketing service? Don't know how to go about it? 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