Customer Success Representative [FILLED]

Simplyk is a start-up that is revolutionizing the social economy. Our web tools save thousands of dollars every day to more than 800 charities.

--> We are rapidly growing. We scaled from 10 organizations to 800 in a year, and we are doubling our customer base every quarter!

Vision and Mission

We maximize charities financial and human ressources through technology. We provide the first 100% free fundraising suite where charities can receive donations, sell tickets and recruit volunteers.

This money will go directly to their missions: helping refugees, supporting homeless people, preserving the planet, and creating a better society.

These web tools are just the beginning. We want to grow rapidly as there is a huge potential to empower all charities to grow their impact.

Vision : We want to empower 20 million nonprofits to change the world

Exponential Growth

With this growth, we raised a first round with the best VC and angels in Montréal (Real Ventures and Anges Québec), and we have an awesome team of advisors to accelerate.

We are growing (> 20% per month) with a strategy based on direct sales. We are recruiting an experienced Customer Success Representative to make sure our clients are successfull.

Sales Team Lakehouse

Your role

Your role will be to:

• Onboard 20 charities a months and make sure they reach their targets.

• Provide support to charities and donors

• Analyze feedbacks and carry them to the product team

• Nurture the 800 existing charities with four articles a months and two newsletters.

• Generate 10-15 qualified deal a month

Who you are

• You believe in Simplyk's mission to empower charities to change the world

• You make excellent contact quickly

• You speak perfect english

• You are focused on your goals and you reach them.

Additionnal Assets

• Experience in a startup Sales team

• Experience in SaaS

• Experience on Hubspot

• Fluency in French

• A Bachelor's degree

Qualities

• You know how to prioritize between what is key, and what needs to be done in an excellent way, and what is not.

• Faced with a complex problem, you admire simple solutions.

• You love to try new approaches without fear of failing.

• You hate meetings and inefficiency. It must go fast.

• You are lucid, and you do not like bad excuses.

What we offer

• $40k per year + $8k commission. (50$ per qualified deal generated)

• Stock option program 0,1%

• Opportunity to be a key employee in a start-up

  • Team activities / Cohesion

• Beautiful offices in the heart of Plateau Mont-Royal but remote work possible 80% of the time

Hiring process

• Call with a Sales or the CEO (30mn)

• Meeting with CEO (1h)

• Meeting with a member of the Sales team (1h)

• Meeting with both co-founders (30mn)

• Job offer

Contact

François de Kerret [email protected]